Email us and a human replies, usually within one business day, Monday to Friday.
Email support
Include your firm name and, if it is about a specific form, the link you sent the client. Please do not include a client's answers or personal details in your message.
Send us the questionnaire you use today, including a scanned PDF or a Word file, and we rebuild it as a guided form for you. If something in the rebuilt form is wrong or missing, tell us and we will correct it.
Use Quick Send from your dashboard, or copy the link and send it from your own email. Clients open it in a browser on any phone, with no app, no login, and no password.
Answers save as the client goes, so they can return to the same link and carry on. If a client lost the link, resend it from your dashboard.
A submitted intake creates or finds the client contact in Clio, opens a matter, and attaches the intake as a note. If a submission did not reach Clio, email us with the firm name and the approximate time and we will trace it.
Questions about plans, intake counts, or cancelling. Plans and what counts as an intake are set out on the pricing page.
Tell us what you expected, what happened, and the link or firm name involved. Please do not include a client's answers or personal details in the email.
For privacy questions, including a data request or a deletion request, email privacy@trysuperforms.com. For legal and contract questions, email legal@trysuperforms.com. Our Privacy Policy and Terms set out how we handle firm and client data.